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Terms & Conditions

This website is owned and operated by E. H. Booth & Co Limited.

By accessing this website (by whatever means or device) you agree to be bound by these terms and conditions. If you do not agree to the terms in their entirety, please do not use this website. These terms and conditions should be read alongside, and are in addition to our Privacy and Cookie Policy which contains important information about the use of the personal information you provide when using this website.



We may update or amend these terms and conditions from time to time to comply with legal requirements or to meet our changing business requirements by amending this page without notice to you. You are expected to check this page from time to time to take notice of any changes made. Such changes will be effective as soon as they are posted on this page. By continuing to access, browse and purchase products from this website, you agree to be bound by the terms of these updates and amendments.

These terms and conditions are governed by the laws of England and the courts of England will have exclusive jurisdiction with respect to any dispute arising under or in relation to them. No delay or failure by us to exercise any powers, rights or remedies under these terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.

If any condition of these website terms and conditions is found to be invalid by any court having jurisdiction, the invalidity of such provision shall not affect the validity of these remaining terms, which shall remain in full force and effect. No waiver of any term of this agreement shall be deemed a continuing waiver of such term or any other term.



We guarantee a minimum shelf life of 28 days for the earliest dated product within an ambient hamper unless otherwise specified on the product page.



A contract is formed between Booths and the customer when the customer receives their order confirmation email. For the avoidance of doubt, a contract is not formed at the point in time that payment has been taken from you by Booths.

When the customer places their order at checkout page, the customer formally accepts the delivery and/or collection dates as specified.

Booths are not obliged to accept your order and may cancel your order if we cannot supply the goods for any reason.



All items are subject to availability and prevailing market conditions. Many products are supplied exclusively by small scale producers, therefore supplies are limited. We strongly advise you to order early to avoid any disappointment, as we know from previous years that items will sell out very quickly. Booths may limit the quantities of products (particularly those on special offer) available to any one customer if in our opinion the quantity ordered may jeopardise availability for other customers. We will inform you as soon as possible if the product ordered is not available.



A full list of contents is displayed on each product page. Photographic props such as glasses, plates, candles, flowers and fruit are not included, unless otherwise stated in the list of contents.



Booths make every effort to ensure all products are in stock. However if an item required is not available, for whatever reason, we will offer a substitute item for the same or higher value, but you will never pay any more. If you wish, you can choose not to accept the substitution offered and alternatively accept a refund for the item in question.

If an item required is not available for your home delivery order, for whatever reason. The item will be refunded back to the original payment card and we will notify you of the shortage as early as possible.



All prices are displayed in pounds Sterling inclusive of UK VAT and duty where applicable unless expressly indicated otherwise. Any delivery charges are additional and the charges will be displayed before the point of payment.

Although we endeavour to ensure that all pricing on our website is accurate, occasionally an error may occur and goods may be incorrectly priced. In the event that you have ordered a product with an incorrect price we will contact you by email or telephone prior to despatching your order. You will be asked to confirm if you wish to proceed with your order at the correct price or cancel the  order. If you do not confirm that you wish to proceed with the order within 7 days of the date of our email or letter to you, we will consider this a cancellation of this order and issue a full refund.

We reserve the right to alter prices without notice in the event of currency fluctuations, changes in the rate of duty, VAT, other taxes, or other market conditions. We also reserve the right to terminate any special offer at any time, without notice.



For collection and delivery information, please view the Collection & Delivery Dates page.



For order cancellations or adjustments, please view the Cancellations & Order Adjustments page.



Items purchased from Booths are for the customer’s own use (which may include their use as gifts for third parties). Items may not be resold or otherwise used for commercial purposes.



This website sells products containing intoxicating liquor. For clarity a drink containing alcohol is classified as intoxicating if it contains more than 0.5% of alcohol by volume. Vintages, labels, closures and alcohol by volume may vary.

Pursuant to the Licensing Act 2003 it is an offence for any person under the age of 18 to buy, or attempt to buy, intoxicating liquor subject to a maximum fine of £1,000 or for any person over the age of 18 to buy intoxicating liquor on behalf of any person under the age of 18, subject to a maximum fine on conviction of £5,000 or 3 months imprisonment.

Booths are committed to upholding its legal and social obligations as a retailer of intoxicating liquor. To achieve this we have a number of control checks throughout the order and distribution process both in store and online.

In accepting these terms and conditions you agree to provide Booths truthful and accurate information and act in accordance with the Licensing Act of 2003 or where applicable the Licensing Scotland Act 2005.



All transactions on this website are processed by WorldPay’s secure online payment gateway. All debit and credit card payments are encrypted using 128 bit SSL encryption. All transactions are subject to fraud screening, validation checks and authorisation by the card issuer. The outcome of that authorisation request is confirmed by WorldPay and receipt of payment sent via email.

All payment details are securely stored on WorldPay’s servers. Booths can access and view the transaction by transaction ID in order to give partial or full refunds. At no time are we able to view full card payment details.

WorldPay complies with the Electronic Commerce Directive. Terms and conditions, privacy and security policies can be located at WorldPay.



Please note that the vintage of wines displayed in images of products on this website may differ from the vintage of the products being sold, images of products are for illustrative purposes only. Please refer to the product descriptions on this website which will set out full details of the product, including vintage.

Whilst we make every effort to ensure that any advertised vintage is the one you receive on receipt of your order, we cannot guarantee vintage. However, you are still able to return the wine if you are not satisfied. Booths will refund the value of the bottle providing we are notified within the specified time period.



Booths have taken every care in the preparation of the content of this website to include accurate and up-to-date information. Content is gathered from various sources and although we believe it to be accurate at the time of publication, we accept no responsibility for, and make no representation or gives any warranty or undertaking express or implied as to the accuracy or completeness of the information. Product information and food products are constantly being reformulated, so ingredients, nutrition content, dietary and allergens may change. You should always read the product label and not rely solely on the information provided on this website. It is therefore essential that you verify all such information directly with Booths before taking any action in reliance upon it.

Images of products on our website are for illustrative purposes only. Although we’ve made every effort to display colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the products. Your products and packaging may vary slightly from those images.

The range and weight of products referred to on this website are subject to availability. We will endeavour to supply any items within the required weight group. Due to natural farming methods used, the weights of free range birds may vary.



We process information about you in accordance with our Cookie & Privacy Policy. By using this site you consent to such processing and you warrant all data provided by you is accurate.



Booths collects information, including personal information that you voluntarily provide to us when you access the website. The kinds of personal information which we may ask you to provide may include your name, the organisation you represent (if any), your contact details, telephone number, email address and professional organisation membership identification. This is not an exhaustive list and we may ask for additional information as relevant from time to time.



This website may contain links or references to other websites that are not under our control. Booths aim to include links to websites that provide relevant and useful information. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, we cannot accept any liability for any material or service contained on these websites. We do not knowingly provide links to sites that contain illegal, malicious, offensive or misleading information.

In no event is Booths liable for the contents or practices of third party sites linking to this site. Framing all or part of this website is strictly prohibited.



We make reasonable efforts to ensure that this website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Booths shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.



For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information that we collect with the police, other public or private sector agencies or representative bodies in accordance with relevant legislation. Information shared in this way will not be used for marketing purposes.



Our liability for losses you suffer as a result of us breaching these terms of sale is strictly limited to any losses which are a foreseeable consequence of us breaching these terms of sale. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

Except as expressly provided in these terms of sale, we are not responsible for any delay in, or failure of, performance of our obligations under these terms of sale arising from any cause beyond our reasonable control including but not limited to any of the following: act of God, governmental act, war, fire, flood, storm, adverse weather conditions including but not limited to snow, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

We will not be liable for loss or damage caused by the customer handling their order. In particular we will not be liable for spillages or breakages.

Nothing in these terms shall affect our liability for death or personal injury arising from our negligence, or our liability for fraud, or any other liability which cannot be excluded or limited under applicable law.



We are the owner or the licensee of all copyright, design rights, database rights, trademarks and other intellectual property rights on this website, and in the material published on it. Your use of the website grants no rights to you in relation to our intellectual property rights or the intellectual property rights of third parties. All such rights not expressly granted are reserved.
Subject to the following paragraph, you may not modify, copy, translate, broadcast, perform, distribute, frame, reproduce, republish, post, transmit or sell any content or intellectual property appearing on this website. You agree not to change or delete any ownership notices from materials downloaded or printed from the website.

You may print or otherwise copy materials published on this website for personal use only, provided that any copy of these materials which you make retains all copyright and other proprietary notices. If you print off, copy or download any part of this website in breach of these Terms of Use, we reserve the right to suspend or terminate your use of this website immediately and you must, at our option, return or destroy any copies of the materials you have made.



These terms and conditions together with any specific rules set out in competition notices (as defined below) are the competition rules and apply to competitions unless otherwise expressly stated.

  • Competitions are open to all UK mainland customers only except employees of E. H. Booths Ltd and their immediate families, their agents or anyone professionally connected with the promotion.
  • Limited to one entry per person, no third party or bulk entries will be accepted
  • Any entries made after the competitions specified closing date will not be counted
  • Competition winners will be notified within 14 days of competition closing dates. The promoter reserves the right to provide a similar prize of equal or greater value
  • The promoter will make every reasonable effort to contact the winner(s), but if after 21 days from the initial attempt to contact the winner has not responded the promoter reserves the right to choose another winner without any liability to the original winners for doing so
  • No responsibility can be taken for any entries that are lost or delayed or which are unable to be sent due to internet connection issues or systems failure or anything else that prevents entries being received. Proof of online entry does not constitute proof of delivery
  • Winners may be requested to take part in promotional activity and the promoter reserves the right to use the names of winners, their photographs and audio and/or visual recordings of them in any publicity
  • In the event of any dispute regarding the rules, conduct, results and all other matters relating to the prize draw, the decision of the promoter shall be final and no correspondence or discussion shall be entered into
  • The promoter reserves the right not to award a prize (and select and alternative winner) if the promoter is aware or has reasonable grounds to believe that a winner is not eligible
  • By entering the competition, you hereby warrant that all information submitted by you is true, current and complete. The promoter reserves the right to verify the eligibility of all entrants
  • The promoter reserves the right to disqualify any entrants if it has reasonable grounds to believe the entrant has breached any rules
  • The promoter reserves the right to cancel the competition at any time or amend these terms and conditions without prior notice at any time, for whatever reason



If you have any questions regarding these terms and conditions or subsequent issues, please contact a member of our Customer Care Department by visiting the Contact Us page.

VAT Registration Number 170 7164 17

Company Registration Number 49933 England