Can I place an order by phone?

Yes we accept phone orders. Call us on 0800 221 8086.

How do I check that my order has been placed?

You should receive an email confirmation on the same day the order was placed. If you do not receive this, please contact our Customer Services team.

Can I purchase empty wicker baskets?

Unfortunately we do not sell empty wicker baskets. Theses can only be purchased as part of a hamper.

Can I use my gift voucher online?

Unfortunately we're not currently able to accept gift vouchers online.

Can I add a gift message?

Yes, a personal gift message can be added to on the checkout page (maximum 150 characters). This message will appear on the delivery note along with your order.

Do you deliver to anywhere in the UK?

Booths deliver to UK mainland addresses only; we cannot deliver to BFPO or post box addresses. We reserve the right to restrict deliveries in certain areas. Postcode exclusions apply for the following regions:

Orkney Islands: KW15-KW17
Shetlands Islands: ZE1-ZE3
Outer Hebrides: HS1-HS9
Isle of Man: IM1-IM99
Isles of Scilly: TR21-TR25
Channel Islands: GY1-GY9, JE1-JE4
Western Isles: PA20, PA41-PA49, PH42-44, KA27-KA28
Inverness: IV41-IV49, IV51, IV55, IV56
Isle of Wight: PO30-41
Northern Ireland: BT1-BT94

Do you deliver outside of the UK?

Unfortunately we do not offer overseas delivery.

Can I order a hamper if I live outside of the UK?

You can order a hamper or gift from any location; however deliveries will only be made to mainland UK addresses.

Can I purchase any hamper or gift from this website in store?

All products have been exclusively produced for sale via the website and can only be purchased online.

Can I place an order for click and collect?

We only provide a click and collect service during peak periods, October to December.

Where can I find allergen information?

Each product page contains a downloadable PDF containing all allergen and food information.

Why is the VAT calculated differently to the standard UK rate?

Our hampers and gifts are typically created from a mixture of VAT applicable (alcohol and chocolate) and VAT exempt items. Therefore the overall total calculated is directly proportionate to the VAT status and value of the components contained within.

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