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Collection & Delivery Times

Order before 1pm for next working day delivery (excluding weekends and bank holidays). Please allow 3 days for Scottish postcodes.

 

HOME DELIVERY INFORMATION

ORDER DAY ORDER TIME DELIVERY COST DELIVER DAY
Monday Before 1pm £6 per product ordered Tuesday
Tuesday Before 1pm £6 per product ordered Wednesday
Wednesday Before 1pm £6 per product ordered Thursday
Thursday Before 1pm £6 per product ordered Friday
Friday Before 1pm £6 per product ordered Tuesday
Saturday Anytime £6 per product ordered Tuesday
Sunday Anytime £6 per product ordered Tuesday

 

COURIER

XDP is our partner carrier company. One of their drivers will attempt to deliver your order.

XDP will send a free SMS text message as notification the night prior to delivery. The customer may rearrange delivery for a more convenient day if required by following their instructions. In such circumstances Booths is not liable for any claims as a result of rearranged delivery.

On the morning of despatch XDP will send a second free SMS text message confirming despatch with an ETA three hour delivery window. Recipients can then contact the delivery depot if you choose to amend your delivery day details will be on the SMS message.

 

DELIVERY

You should check your order in full promptly on delivery. If your delivery is incomplete or includes products that you have not ordered, you must notify Booths Customer Care Department promptly. We will not charge you for any products that you have not received or that you did not order.

 

ORDER TRACKING

You can track your order by going to the XDP Website entering your consignment number or card reference number and postcode.

If you do not have a consignment number but would like an update on your delivery you can do so by contacting the depot number advised on your email or text alert from XDP.

 

INCORRECT ADDRESS

In the event that an incorrect delivery address is provided and your order is accepted by someone else we cannot be responsible for any losses you may incur as a result, for example, theft, tampering, contamination or consumption.

 

REARRANGE DELIVERY

If you’ve received a XDP calling card or a pre-delivery notification and you wish to re-arrange your delivery you can do so by contacting the telephone number on the card or text message. Everything is explained on the card that will be left by the driver. Simply enter your card reference number from the top left corner on the back of the card along with the delivery postcode.

You can chose an alternative delivery date, arrange to collect from the Customer Collection Point at your nearest XDP depot (proof of ID required) or tell them to redeliver to a safe place on your property.

 

DELIVERY & POSTCODE RESTRICTIONS

Booths deliver to UK mainland addresses only; we cannot deliver to BFPO or PO box addresses. We reserve the right to restrict deliveries in certain areas. Postcode exclusions apply for the following regions:

  • Orkney Islands: KW15-KW17
  • Shetlands Islands: ZE1-ZE3
  • Outer Hebrides: HS1-HS9
  • Isle of Man: IM1-IM99
  • Isles of Scilly: TR21-TR25
  • Channel Islands: GY1-GY9, JE1-JE4
  • Western Isles: PA20, PA40-PA61, PH41-44, KA27-KA28
  • Inverness: IV41-IV56
  • Isle of Wight: PO30-41
  • Northern Ireland: BT1-BT94

Deliveries to the Scottish Highlands may take up to 48 hours.

 

ORDER PROBLEMS

Should there be a problem with your order, contact our Customer Care Department on the Contact Us page and we will endeavour to resolve the problem as quickly as possible.

Please see Terms & Conditions relating to your order.<

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